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Customer Reviews & Stories

5

Professionally competent, very friendly and reasonably priced. K-Tech is the place to bring your automobile for anything that it needs. They also provide an excellent warranty program - one that I've not seen anywhere else.

5

Great service. Felt well taken care of as a customer.

5

Always what I would hope for-- thank you, K-Tech!

5

You guys are great. Keep doing what you're doing

4

Friendly. convenient, professional, timely. I am always a little suspicious when, as happened this time, and as has happened to me with other garages many times, I get a phone call from the garage reporting that I need serious expensive brake repair that can be accomplished right away without delay. But I go along and come along as is my habit. One must really trust these folks if you do not want to do the work yourself. Sure I will go back again.

4

I am glad to be back at this barn in Sebastopol. Convenient location and friendly, helpful people. The manager listened to my reason for coming in and my concerns for additional preventive maintenance, given that my 2002 Camry Solara had reached 95,000 miles. The tech contacted me as arranged the next day with a thorough report. We decided on the scope of work, which started as soon as I approved. The two day job stretched to three, because of a mix up on the timing belt delivered by the parts supplier, but K-Tech took away any inconvenience to my crammed schedule with a free loner car. I'm very happy with the repairs and preventive maintenance, and will keep coming to K-Tech on a regular schedule. It would have been nice to have the windshield cleaned, wiper blades replaced and the dashboard dusted.

5

Very pleased with K-Tech service all the way around. After diagnostics I needed to make a decision to repair my car or trade it in. Len, mechanic, took a good deal of time to explain to me repairs, costs and gave me a written account of anticipated future services. Parts were ordered, repairs performed as promised and in a timely fashion. Important to me is that I felt NO PRESSURE and TRUST; my financial constraints were taken into consideration and I was treated in a professional manner. I feel safe in my car now and it runs/sounds better. Thank you, K-Tech, one and all. You are a good team.

5

K-Tech Automotive is competent, honest, dependable and competitive in their pricing. They are the only shop that told me that my car (a 12 year old VW Passat) is in excellent condition. They sold me only the repair services that I knew I needed and I did not tell them before hand what I knew had to be done. And the repair work that they did is A-1 satisfactory. I will continue to use K-Tech for all of my automotive needs. You will be pleased if you do too.

4

I have been taking my car to K-tech for 3 years now. I have been nothing but pleased with both their work and their customer service. I am surprised by the negative reviews that I have seen recently. I have never had a bad experience with this shop. They have been nothing but professional, reliable, and honest in everything they do. Do some of the prices seem a bit high, yes, but if you want it done right, then there will be times you have to pay for top notch quality service and that is what they provide. You don't get business of the year for no reason. So obviously this shop is doing something right! Thank you K-tech!

5

Don't let the humble setting and small size of this shop fool you in to thinking this is a small back yard operation. K Tech is a full on modern shop. Expensive? Yes all good shops are. K-tech has obviously out grow there current location but still is the only place in town that is capable of dealing with modern cars. That's probably why they are always busy.

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