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Customer Reviews & Stories

5

Great service! Very honest people who make sure to keep you updated on your repairs. Would definitely bring my car back

5

I'll be back!

5

Thanks so much...feel like I'm driving a new car.

5

As always, I am happy and feel safe in my car after your shop has worked on it. Everyone is very friendly, informative, and helpful. I have recommended K-Tech to a number of people already. The only area of improvement I could see would be getting people processed more quickly when paying/picking up the vehicle-- perhaps another printer at the front desk? Thanks, K-Tech!

4

I have been to K-Tech twice now. Choosing an auto shop is somehow personal, as you must trust the shop and staff and also feel you are getting a fair and square deal, and that your car is worth spending the money on, not causing higher expenditures than a good car should. If a money guzzler, I'd like the shop I go to to help me assess my situation. The staff, at both times I brought my car in, have been very good. Clear, friendly, professional; when I was frustrated, they were patient. The costs surprised me both times I came in. It could be I need to go back to having a honda, but it is upsetting to bring in a car that seems to be running fine and be told it news $1500 of work. Both times. Not your fault, I"m sure. I asked if staff thought I should sell the car, and staff normalized the need to spend that kind of money. That's where I feel confused. That was NOT normal with my honda. After the first visit, I took it elsewhere, not knowing if you were inventing work or if it was needed. The work did cost pretty much the same in the end. My own thought is I should buy another car and get rid of this one that causes that level of cost. I don't know what staff can do here, but that was the area of frustration (my car/ the cost) and receiving some advice about cars and costs was not as satisfying as the rest. I wish you guys great success in your business, I do have very good feelings about you, mixed feelings about trying to understand how to keep costs down, and the staff's ability to advise me on that.

4

So far my experience with the K-Tech staff has been very positive. They have all been professional and have kept me in the loop. They seem to be very through and honest about what they are discovering as they get deeper into my vehicle. I have already steered 2 people toward your business and with a positive outcome I will try and send more clients your way. One surprise was the discovery of rodents making a home in my engine compartment. Those rascals.

4

Service was excellent. Staff most knowledgeble and friendly . Hourly charge for labor is rather high

4

Very pleasant staff. Seemed a bit expensive.

5

Great service and friendly staff.

5

Assume customer service

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