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Every repair shop that does a repair correctly deserves a “good” rating. At K-Tech, their word is their bond. They treat me like family; caring that they fit my schedule, asking what work I want done and working on a 20 year old car keeping rolling well. That’s 5 Star Service!
K-Tech treated me so well! My 5-year-old car battery had fully discharged while I was unable to drive for a month for medical reasons. AAA got my car started but said I needed a new battery ASAP. K-Tech got me in right away despite a lot full of cars, gave me a good price and special perks. This was during the Coronavirus shelter-in-place order except for essential services, and I am in a high-risk group. Fortunately, K-Tech was an essential service. To keep me and all of us safe, they continually sprayed and wiped down everything in the office, the shop, the cars they worked on. They went out of their way to make it all safe and less stressful. Plus they were warm and friendly, and I felt valued as a customer and as a human being. Highly recommended.
I have had an ongoing issue with my Mazda 3 for a few years and K-Tech solved it within a couple of hours. This comes after a few misdiagnosed "fixes" by other local mechanics over the past 3 years. My engine is sounding nearly new. I appreciate the THROUGHOUT inspection of the car by the mechanics as well as the accompanying sheet of pictures and descriptions of all issues my car is having. From this list, I can choose what to fix now and what to kick down the road until next time. This record of itemization of priorities is what will keep me coming back. I will always know what is on it's way out and can stay on top of the mechanical problems and hopefully, get a few thousand more miles out of my car. I will be coming back and sending friends. Customer service takes its time and is personalized. I felt comfortable talking about my car with the office staff and honestly trust them, something one can not always say about others in this field.
They were very honest. Charged me to the Penny what they had estimated. They also did a complete inspection of the car and put in writing their findings. I felt they were just what I hoped for.
Everyone was very nice, and getting a loaner car from them was a huge help!! My car was done so fast. Definitely will be returning for any further needs
Thank you, Kara, it is a pleasure to have you as one of our newest, valued clients!
Took consideration in pushing me to the top of the list. Was honest with the issue, made the truck back to normal. Still skweezed me in after getting there late. Promising and informative, friendly and sweet.
Thank you, Chris! We are super happy to hear that you are happy! We appreciate you!
Honest reliable service at a fair price!! Staff is always helpful and friendly and works with you on your vehicle needs.
Thank you for your support! We appreciate you!
Once again, I was impressed by the care you gave to the car and the friendliness of the staff. Thank you all.
Thank you, Lawrence!
Thank you for your excellent customer service. I appreciate the top notch workmanship that I have been receiving from the Technicians and wonderful service from the front desk. The snacks are a nice gesture too.
Thank you, Joseph, always a pleasure to serve you well! We appreciate you!
Great work done in timely manner
Thank you, Steve, you are one of the many reasons we are here!