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I take my VW to K Tech and have always received very thorough, honest service and have been completely pleased with every repair they have made. K Tech always takes the time to explain exactly what needs to be done to my vehicle, and provides a lot of suggestions to maintain the car's performance and life. While their prices run high, they are a specialty shop and their service is specialized as well. You get what you pay for. Expect to pay more for this level of service. My one complaint is that they often end up keeping my car for a lot longer than they originally estimate, but this seems to be a problem common to most mechanics.
My car was back on the road in no time. T
We had front wheel bearings and center drive shaft bearing replaced and K-Tech did an excellent job. I took a few days but fortunately we were not in a rush and they may have made it faster if we had been.
fantastic experience. courteous, professional yet personable. all work done and performed without a hitch. thanks k tech automotive. i'll see you again.
I appreciate being able to express my opinion and suggestions and having them not only heard but credited. My questions were answered fully. And when I presented a coupon, it was credited to my account.
Communication between K-Tech and the customer is a priority for them. It made the difference to me choosing them over another automotive shop.
I felt well taken care of, and confident to leave my car in good hands. My car was in and out in one day. They gave me recomendations as to future needs of my car and what I could do at home in between servicing.
I started to have a problem with my brakes engaging while driving up to Sebastopol. I called the friend I was planning to visit and she gave me a referral to K Tech. I called and spoke with Marissa and she directed me to the garage and the mechanic did a test drive and brought me to my destination. On Monday they fixed my car and I was able to drive away with a referral to a new mechanic in San Francisco where I live. The staff and mechanics explained what was done on the car clearly. The car has been doing fine since.
The people are friendly and service superior. They are like a family (that gets along) there. They took me back to my place while they worked on my vehicle and even let me leave it there for a few days when I was unable to pick it up after it was ready. Then, they went above and beyond the call of duty by picking me up when _I_ was ready. They even delivered my vehicle washed & clean.
My car was ready at the scheduled time and it cost exactly or less than what was estimated. I feel like I am driving a safer automobile on the road now. It gives me great piece of mind.