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I am very pleased with K-Tech Automotive. Technical competence, attention to detail and excellent customer support are some of their strengths. I will continue to use K-Tech for all of my automobile's service and repair needs. So glad that I found them. This was my 3rd or 4th visit to them and I've never been disappointed with any of their work but rather encouraged that I've finally found such a reputable shop. I own a 2002 VW Passat that has 230,000 plus miles on it and it still purrs as though it was new.
So far my experience with the K-Tech staff has been very positive. They have all been professional and have kept me in the loop. They seem to be very through and honest about what they are discovering as they get deeper into my vehicle. I have already steered 2 people toward your business and with a positive outcome I will try and send more clients your way. One surprise was the discovery of rodents making a home in my engine compartment. Those rascals.
It was just an oil change, but it was the first time I had been here. Everyone I interacted with there was personable and competent. Even when the mechanic advised me about needing a transmission fluid flush, it was described well enough for me to understand so I could make an informed decision and in a way that I didn't feel "talked at" or "talked down to". I would definitely return for other services. This is a small business I will support.
Fantastic service, quick and painless. They've been great about giving me deals as a return customer - so I keep being a return customer! Thanks K-Tech.
As always, I am happy and feel safe in my car after your shop has worked on it. Everyone is very friendly, informative, and helpful. I have recommended K-Tech to a number of people already. The only area of improvement I could see would be getting people processed more quickly when paying/picking up the vehicle-- perhaps another printer at the front desk? Thanks, K-Tech!
I am always pleasantly surprised and gratified to receive professional and efficient service at K-Tech. Brought in my car around 3:30 to replace the battery and I was on the road by 5 p.m. I will miss Kevin, but it's really a pleasure to meet Molly and Jack, two bright, caring young people behind the desk. Thanks for being here when I need you! Linda
I came into your shop shortly before closing and desperately needed a battery as the one in my car was expiring on the spot. Not only did you squeeze me in (and all of you were busy with other customers) but, unrequested by me, you checked all my fluids, tire pressure and even cleaned my hubcaps all at no extra charge. That, my friends, is the definition of service. Thank you very much.
Everyone was super! The work was great; they found out what was 'really' wrong with my vehicle, then fixed it beautifully! My questions and concerns were answered completely and immediately. I appreciate the friendly service and my car feels better than when I bought it new from the dealer!
My 2004 Ford Escape broke down in Sebastopol while I was visiting my granddaughter. The AAA tow truck driver suggested your shop. I got estimates of work needed. I am very satisfied with the work performed and the 2 year warranty. If I lived in the Sebastopol area, I would use them again.