After two great experiences at K-Tech Automotive, I consider myself a loyal customer. I recently moved to Sebastopol, and I could tell that I needed to get my brakes looked at, so I called a couple of auto shops. K-Tech was friendly on the phone, and able to get my car into the shop right away. They gave me a free loaner car to use while they worked, and they had all my brakes fixed in just a few hours so that I was able to get to my daughter's Mother's Day school event on time! I know they worked extra hard to help me not be late, and I really appreciate that extra effort and caring they offered (how often does that happen these days?). Since K-Tech's service, my brakes have been feeling and sounding great! They were conscientious enough to let me know that I would need an oil change and transmission service soon, so I decided to go back in the following week and have that work done. Again, they were able to get my car in right away, and I got the oil changed and transmission service done in about an hour! They were super-busy that day, so all the loaner cars were out, but I just went for a nice walk down the street and looked into the cute little shops while they worked (met some cool people and discovered some very interesting places), and they were done so quickly, I couldn't believe it! Then, when I walked back to pick up my car, they gave me their coupon discount for the work (even though I didn't present the coupon), and it cost me only about half of what I was expecting! I couldn't be happier with K-Tech Automotive! My car is now running great, and I feel completely confident in their integrity and quality of work. Everyone there was friendly and gave me the impression of being people I could trust. I intend to be a loyal customer, and I highly recommend K-Tech. It's great to feel so good about a place to service and care for your car. I've tended to go to service centers at Toyota car dealerships in the past, and I can tell you, my experience with K-tech is a thousand times more pleasant. I'm so happy I found them!