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Customer Reviews & Stories

5

5

Fantastic service, quick and painless. They've been great about giving me deals as a return customer - so I keep being a return customer! Thanks K-Tech.

5

As always, I am happy and feel safe in my car after your shop has worked on it. Everyone is very friendly, informative, and helpful. I have recommended K-Tech to a number of people already. The only area of improvement I could see would be getting people processed more quickly when paying/picking up the vehicle-- perhaps another printer at the front desk? Thanks, K-Tech!

5

I am always pleasantly surprised and gratified to receive professional and efficient service at K-Tech. Brought in my car around 3:30 to replace the battery and I was on the road by 5 p.m. I will miss Kevin, but it's really a pleasure to meet Molly and Jack, two bright, caring young people behind the desk. Thanks for being here when I need you! Linda

5

I came into your shop shortly before closing and desperately needed a battery as the one in my car was expiring on the spot. Not only did you squeeze me in (and all of you were busy with other customers) but, unrequested by me, you checked all my fluids, tire pressure and even cleaned my hubcaps all at no extra charge. That, my friends, is the definition of service. Thank you very much.

5

Everyone was super! The work was great; they found out what was 'really' wrong with my vehicle, then fixed it beautifully! My questions and concerns were answered completely and immediately. I appreciate the friendly service and my car feels better than when I bought it new from the dealer!

5

My 2004 Ford Escape broke down in Sebastopol while I was visiting my granddaughter. The AAA tow truck driver suggested your shop. I got estimates of work needed. I am very satisfied with the work performed and the 2 year warranty. If I lived in the Sebastopol area, I would use them again.

5

Ktech did a great job repairing my car. Gave me a loaner and worked with me on the payment. Highly recommend this shop...they are customer service experts.

5

Intellig3nt...informative....community involved. Kate gives deserving needy persons free cars 1 time yearly by written nomination

Girl gearheads rock

- K-Tech Automotive
5

After two great experiences at K-Tech Automotive, I consider myself a loyal customer. I recently moved to Sebastopol, and I could tell that I needed to get my brakes looked at, so I called a couple of auto shops. K-Tech was friendly on the phone, and able to get my car into the shop right away. They gave me a free loaner car to use while they worked, and they had all my brakes fixed in just a few hours so that I was able to get to my daughter's Mother's Day school event on time! I know they worked extra hard to help me not be late, and I really appreciate that extra effort and caring they offered (how often does that happen these days?). Since K-Tech's service, my brakes have been feeling and sounding great! They were conscientious enough to let me know that I would need an oil change and transmission service soon, so I decided to go back in the following week and have that work done. Again, they were able to get my car in right away, and I got the oil changed and transmission service done in about an hour! They were super-busy that day, so all the loaner cars were out, but I just went for a nice walk down the street and looked into the cute little shops while they worked (met some cool people and discovered some very interesting places), and they were done so quickly, I couldn't believe it! Then, when I walked back to pick up my car, they gave me their coupon discount for the work (even though I didn't present the coupon), and it cost me only about half of what I was expecting! I couldn't be happier with K-Tech Automotive! My car is now running great, and I feel completely confident in their integrity and quality of work. Everyone there was friendly and gave me the impression of being people I could trust. I intend to be a loyal customer, and I highly recommend K-Tech. It's great to feel so good about a place to service and care for your car. I've tended to go to service centers at Toyota car dealerships in the past, and I can tell you, my experience with K-tech is a thousand times more pleasant. I'm so happy I found them!

K-Tech Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call K-Tech Automotive (707) 824-6881 if you have any issues in accessing any area of our website.