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Customer Reviews & Stories

5

I was in from out of town and my oil service light went on. My dad was able to get an appointment quickly and right away. The front reception staff were friendly and informative. Service was completed as promised for an oil change. Great place for automotive needs!!

5

I brought my F150 in for an annoying "Check Engine Soon" light. This was after Midas had said a tune up should have solved the problem. I can feel after driving the vehicle more that 400 miles that the technician diagnosed the problem correctly. Thank you for the peace of mind

4

5

I drove to Sebastopol from Pennsylvania with a friend and we had an issue a few hundred miles shy of our destination. Monica and the crew at K-Tech fixed up the car (busted water pump) for a reasonable price and then followed up a week later with a phone call. I took my Chevy Malibu back a few weeks later for a check up before heading east. They gave me this check up for free, since they guarantee all of their work. They found another issue and fixed it expeditiously ( I had been driving my car on some very rough roads). I felt safe and comfortable hitting the road and driving 3000 miles back home. I have had zero issues since visiting last November. I will add that I called 4 times (yes, four times) to ask questions about the repairs and Monica graciously and patiently answered them each time. Also- I loved the snacks and treats they had in the lobby. It was a very inviting atmosphere. Thank you, K-Tech

5

Super friendly and trustworthy. When I found a part online a lot cheaper to do the job they were totally on board with it and only charged me the labor as previously quoted. They even asked where I got the part so they could shop online there for their other customers. Knowing you can trust your mechanic shop is worth a lot time as a customer.

5

Wonderful customer service, good people with integrity who know what they are doing and do it well!

Thank you Daniel! Come visit us again!

- K-Tech Automotive
4

great mechanics

4

They did a great job The mechanics are very good. The mechanics were able to diagnose an intermittent problem and fix it. Usually the dealership gives you the "cant duplicate the proble". These guys worked at it till they found the issue and fixed it . They explain things , show you the old part and tell ou what to watch for. It is very valuable to be able to talk to the mechanic.

5

The job was well done. The mechanics were great. they were able to diagnose an intermittent problem ( most places play the cant duplicate card). They talked to me and listened and kept looking until they found the problem. Being able to talk to the mechanic is a huge advantage

5

Your service is excellent.

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