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Customer Reviews & Stories

5

I am always happy with the work done on my sweet, old car. Thank you!

5

My 2004 Ford Escape broke down in Sebastopol while I was visiting my granddaughter. The AAA tow truck driver suggested your shop. I got estimates of work needed. I am very satisfied with the work performed and the 2 year warranty. If I lived in the Sebastopol area, I would use them again.

5

I have found K-Tech Automotive to be very thorough, competent and competitive. I will be scheduling more work with them to be done on my 12-year old VW Passat.

5

Excellent customer service and mechanical maintenance and repair service. I was seen on time and the work appears to have been done properly.

5

Honest, diligent, female-owned and FAST. Best mechanics in Sebastopol!

5

helpful and understanding

5

I came into your shop shortly before closing and desperately needed a battery as the one in my car was expiring on the spot. Not only did you squeeze me in (and all of you were busy with other customers) but, unrequested by me, you checked all my fluids, tire pressure and even cleaned my hubcaps all at no extra charge. That, my friends, is the definition of service. Thank you very much.

4

communicative, accessible, friendly

5

I just wanted a quote on replacing a water pump on my daughter's Prius. Kevin got me the quote without charge and it was well under what the dealership quoted me. They did the work very promptly and communicated with me in a prompt, respectful fashion. My experience was professional and pleasant. I recommend these folks and will use them again. I did read some reviews where people complained about them. There is always potential for misunderstandings and miscommunications around auto repairs. We are all human after all. And I can tell Kevin really does try to show up honestly, ethically and with integrity. That is the most we can reasonably expect from anyone. If you need a mechanic, don't be afraid to use them. Just do your best to communicate with them what you want, what you expect, and make sure you understand the agreements you are making with them. I have no affiliation with these folks except as a satisfied customer.

5

Friendly, timely and easy.

Thanks, Kim! Glad we could help.

- K-Tech Automotive
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