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Customer Reviews & Stories

5

Great, as always

4.5

Excellent service and customer relations

5

This was my second time to use their service and just as the first one, it was splendid! They are super friendly and professional. The first time I went there, my mechanic lady explained the problem to me over and over again because I didn't understand it clearly. She was so patient with me - I probably made her repeat the same thing a few times. And she didn't charge (!!) because it was a minor problem (a tire pressure?) and she has done this in less than 5 minutes. In what world is it possible?? The 2nd time was for regular maintenance, their version was well above what the dealer usually did. They did thorough inspection AND took 5-6 photos from every angle possible AND they sent them in PDF via email, AND they cleaned the interior of my car like a hotel room. They made my nightmarish years of dealing with the dealer, mechanics, craigslist etc GONE. I so respect the company for thriving in traditionally men's field. I'm new in town but this is a rare-find company and I don't want to move because of them.

5

Excellent service! Accommodating, friendly and skilled.

5

Great car service! They called me before fixing things very appreciated.

5

They got me in fast and got it done fast. Monica at the front desk was terrific, and with the online coupon, it was even a little less than the dealership's "special offer." Thanks, K-Tech!

5

These guys rockl They keep my almost 20 year old truck running like a new car! Can't recommend them enough, and I wouldn't recommend anyone else.

5

Monica was great, very nice and understanding. After our car was water damaged from the Sebastopol flooding and engine totaled, she allowed us a couple days to leave it on the lot while we figured out what to do with it in this highly stressful time. In addition, on the same day, I brought my car in for an oil change and a few other items, and now my car is back in optimal condition, thank u for your service!

5

It’s always service with a smile. Loaner cars are a plus. Thank you K-Tech.

5

K-Tech has been awesome. We moved to Sebastopol recently and needed to have our car serviced and found K-Tech online. We were attracted by their commitment to being Green and their support of the community in addition to being a woman-owned company. They've been super responsive to our needs. We had an emergency radiator failure on the way home with 3 dogs in the car. After getting it towed to K-Tech near the end of a work day, they ordered the radiator right away so we could have the car the next day AND let us use a loaner car. In addition, their office manager, Monica, manages to be kind and efficient. We love K-Tech.

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