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Customer Reviews & Stories

5

We bring our vans here for fast and reliable service. Deanna has always been wonderful to communicate with and keeps us informed at all times. We support our local businesses, especially during these trying times. Thank you K-Tech for your services and being able to get us back on the road and working.

Wow, Jenny! Thank you! You are amazing! We appreciate your business!

- K-Tech Automotive
5

The staff was very attentive to my concerns. The diagnostic was thorough and the work was completed satisfactorily. I certainly will be back with any future automotive needs. The staff was delightful to work with. Many thanks.

Thank you, Beth, we appreciate you as our customer and look forward to taking care of your automotive maintenance and repair needs!

- K-Tech Automotive
5

Always get fantastic customer service!!! They do what you need to get done on your car at a reasonable price!! Great asset to the Sebastopol community.

Thank you, Nathan, we appreciate working with you!

- K-Tech Automotive
5

Nice people to work with. I plan on using them again soon.

Thank you, Carol, we appreciate you as our new customer and that you have chosen us to take care of your automotive maintenance and repairs. Nice to work with our neighbors!

- K-Tech Automotive
5

Took my truck in for the first time to K-Tech and I couldn't be happier that I did. Deanna is very professional, honest, and kind. Extremely thorough and I had my truck fixed and back to me within a few short hours and the price was exactly what was quoted. I highly recommend K-Tech and appreciate their great customer service! Thank you!

Thank you, Kelly! We are happy that you are happy! Thank you for choosing us to be your auto shop! We appreciate you as our client and look forward to servicing your automotive repair and maintenance needs!

- K-Tech Automotive
5

I had been looking for a repair shop that I could trust and believe in since I moved here from Texas. I had used a couple of shops some friends at work had recommended but was really never satisfied. Though I live in Petaluma, I decided to bring my 2003 Acura RSX into K-Tech from the reviews I read and had heard how professional they were as well as their attention to detail. I was not disappointed! I had recently replaced the struts on the car but the car never felt right and one of the first recommendations by K-Tech was that my upper and lower control arms were worn and should be replaced. They sent me pictures of the control arms and even as a lay person one could see that they were completely shot. I wondered why the previous two shops that had replaced the front and rear struts never brought that to my attention. Well when I got the car back and drove it for the first time I could tell from the handling that I was driving for a long time with a car that was compromised. The pricing for the job was competitive and I never once thought I otherwise. I had brought the car in for a number of smaller issues such as replacing my windshield washer pump which I did not tell them it was broken but they found it was not working due to their thorough inspection process. Again small items that I knew needed work but just kept putting it off. For instance my head lights had once again gotten oxidized and really had reduced the effectiveness of the head lights and actually a couple of times I almost missed a turn at night because they were so dim. In the past I would buff them out but K-tech offered to do the work for a reasonable cost and dear god I have never had brighter headlights even after all the times I thought I had done a good job buffing them out myself. These were just a few things of the many that they got right and I could not be happier! I will be bringing my car back to them and spreading the word to friends and co-workers to bring their cars to K-tech for service.

Thank you, Greg, we are so happy that you are satisfied, especially as a new client! It was a lot of fun taking care of your Acura RSX and we are glad you have chosen us as your shop! Thank you for your referrals to your friends and co-workers! It means a lot to us and we appreciate it! Be safe!

- K-Tech Automotive
5

Always receive a friendly, compassionate greeting. Treated like family. My vehicle have kept in top running condition.

Thank you, John! We appreciate your business and friendship! Always a pleasure to take care of your automotive service needs!

- K-Tech Automotive
5

K-Tech was very professional with amazing customer service as usual. My car came back looking and feeling better than ever and I appreciate them on all levels of service.

Thank you, Joe, we are happy to serve you!

- K-Tech Automotive
5

Every repair shop that does a repair correctly deserves a “good” rating. At K-Tech, their word is their bond. They treat me like family; caring that they fit my schedule, asking what work I want done and working on a 20 year old car keeping rolling well. That’s 5 Star Service!

Thank you, Stan, it is a pleasure to take care of your automotive needs!

- K-Tech Automotive
5

K-Tech treated me so well! My 5-year-old car battery had fully discharged while I was unable to drive for a month for medical reasons. AAA got my car started but said I needed a new battery ASAP. K-Tech got me in right away despite a lot full of cars, gave me a good price and special perks. This was during the Coronavirus shelter-in-place order except for essential services, and I am in a high-risk group. Fortunately, K-Tech was an essential service. To keep me and all of us safe, they continually sprayed and wiped down everything in the office, the shop, the cars they worked on. They went out of their way to make it all safe and less stressful. Plus they were warm and friendly, and I felt valued as a customer and as a human being. Highly recommended.

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