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Customer Reviews & Stories

5

I happened to be in Sebastopol when an engine light came on in my Audi. I found this repair shop online and decided to go there without an appointment. The general manager, Jenn came out to me and asked if I needed help. I told her what the issue was and she immediately grabbed a diagnostic machine and ran a test on my can. She explained that the turbo system was coming up with a error code. She indicated that it was real important to have it checked. I agreed and left my car in capable hands. K Tech kept me informed of everything that needed to be done. The service was impeccable. Monica is an absolute sweetheart. She called everyday to let me know the progress on my vehicle. I would recommend KTech to everyone that owns an Audi. Thanks for everything. They will be handling all my service needs from now on

5

Great, as always

4.5

Excellent service and customer relations

5

This was my second time to use their service and just as the first one, it was splendid! They are super friendly and professional. The first time I went there, my mechanic lady explained the problem to me over and over again because I didn't understand it clearly. She was so patient with me - I probably made her repeat the same thing a few times. And she didn't charge (!!) because it was a minor problem (a tire pressure?) and she has done this in less than 5 minutes. In what world is it possible?? The 2nd time was for regular maintenance, their version was well above what the dealer usually did. They did thorough inspection AND took 5-6 photos from every angle possible AND they sent them in PDF via email, AND they cleaned the interior of my car like a hotel room. They made my nightmarish years of dealing with the dealer, mechanics, craigslist etc GONE. I so respect the company for thriving in traditionally men's field. I'm new in town but this is a rare-find company and I don't want to move because of them.

5

Excellent service! Accommodating, friendly and skilled.

5

Great car service! They called me before fixing things very appreciated.

5

They got me in fast and got it done fast. Monica at the front desk was terrific, and with the online coupon, it was even a little less than the dealership's "special offer." Thanks, K-Tech!

5

These guys rockl They keep my almost 20 year old truck running like a new car! Can't recommend them enough, and I wouldn't recommend anyone else.

5

Monica was great, very nice and understanding. After our car was water damaged from the Sebastopol flooding and engine totaled, she allowed us a couple days to leave it on the lot while we figured out what to do with it in this highly stressful time. In addition, on the same day, I brought my car in for an oil change and a few other items, and now my car is back in optimal condition, thank u for your service!

5

It’s always service with a smile. Loaner cars are a plus. Thank you K-Tech.

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